Online Returns

Muma World offers returns on all items, excluding swimwear, sale or event items. For returns to be considered, they must be posted within 7 days from delivery confirmation. Items must be in their original condition with all tags intact, unwashed, and unworn.

The cost of postage will be covered if your order is faulty, though must be paid by the customer for change of mind, or incorrect sizing, or dissatisfaction. 
For additional information, please email

Return Instructions

  Instant refund

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To return items to Muma World, please contact us via the email below:


Once you have submitted your return, please post your parcel to the address below:

Returns are paid by the customer and if the garment is faulty, the cost of shipping will be deducted from your refund at the time of processing.


Please note, that local post services can take 5–7 business days to return your parcel. At that point of processing, we will confirm its arrival, and your refund, exchange, or store credit will be applied. 

Please note we don't accept returns on swim.




We aren't currently offering exchanges. If you would like to exchange a product, please email to request a refund and credit.
Please note we won't be accepting exchanges on swim.



Please contact our customer care team for any unusual circumstances that need to be considered at