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MUMA LOVES YOU: TRY AT HOME
Welcome to a new way to discover the world of Muma — one that is as connected and sensory-rich as our garments.
Now, experience our limited-edition pieces in the comfort of your own world before you commit. Memories, sensation, and imagination: transcend them at home, with confidence.
How it Works
- Choose Your 3 Pieces: Browse our curated, seasonal collections — inspired by the rhythm of nature and crafted for those who value individuality.
- Try-On At Home: Your selected pieces will arrive for you to pair back with your wardrobe, style in your personal space, and let the story of the seasons unfold around you.
- Keep What You Love: Feel, see, and decide. Only keep the garments that ignite connection.
- Easy, Complimentary Returns: Simply send back what doesn’t serve you within your 3-day trial window. The journey is seamless, and return labels are provided.
Return Guidelines:
- Returns must be posted within 3 days of completing the order.
- If you return all items from the order, a $15 restocking fee will be applied.
Try the World, Your Way
Our Try at Home Concierge invites you to slow down, reconnect, and experience new luxury in a deeply personal way. To be inspired by the world is also to protect it — so choose thoughtfully and return with ease.
FAQs
When you use the TBYB service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid.
You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.
The Return Shipping fee is a $15 charge that applies only if you decide to return all items from your order. This fee covers the cost of the service, including shipping, handling, and processing of returns. It is only charged if no items from the order are kept. This fee ensures that we can continue to offer our customers the flexibility to try products at home before committing to a purchase.
Please note this service is currently only available in Australia.
Try with Mirra Customer Portal. You will be able to confirm which items you wish to purchase, and request a return if needed.